51.5.3. MQ40/60 console not booting

MQ40/60 series consoles feature an OS recovery mode. When powering on the console the s buttons should light in sequence and then start flashing until MagicQ has started. If MagicQ does not start this may indicate a problem with the OS.

To recover the OS on these consoles:

  • Power off the console
  • Hold down || keys of playbacks 1 and 3, and > key of playback 2
  • While holding down these 3 keys, power on the console
  • Continue to hold these keys for around 30 seconds
  • MagicQ should then recover and reload an older version of the MagicQ OS

If the console continue to not boot after this contact ChamSys Support

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