Windows Driver install
--------Current Products that need this installation performed manually as below:
Dual DMX
Mini Wing
Discontinued Products that need this installation performed manually as below:
Chamsys MagicQ Midi/Timecode Interface
ChamSys Audio Interface
Windows Driver install
- Connect Hardware
- Right Click on Start Button
- Select Device Manager
- Expand Universal Serial Bus Controllers
- Find Hardware (May show as USB to Serial Converter)
- Right Click Hardware
- Select Uninstall - skip this step and go directly to Update Drivers below if your device shows up in Other devices and is identified correctly-
- Check “Delete the Driver Software for this Device” Check box
- Click OK
- Unplug Hardware
- Reboot PC
- Reopen Device Manager
- Plug in and power on hardware
- Locate hardware in Device manager
- Right Click and select “Update Driver Software”
- Select “Browse My Computer for Driver Software”
- Select “Let Me Pick From a List of Drivers on My Computer”
- On Occation Windows will show a screen asking what kind of device you are trying to install, if you don't see the "Have Disk" just choose "Display all Drivers
- If Hardware not listed choose “Have Disk”
- Select “Browse” in the popup
- Navigate to “C:\Program Files (x86)\ChamSys Ltd\MagicQ PC\MagicQ Wing Drivers”
- Depending on your Hardware Choose the Proper Folder and INF File
- Click OK to return to Update Driver Window
- Select Your Hardware from the Box in the Update Driver Window
- Click Next
- Confirm “Windows has successfully updated your driver software”
- Open MQPC
- To confirm Connection of hardware to MQPC goto “Setup>View system>View Status>USB Links
- Connected Hardware will show as a Text string under USB 1-9 in USB Link Screen
- We do not recommend using ARM based systems, but if it is necessary then contact support@chamsys.co.uk for assistance.
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